Maintenance Requests, Resolved Faster
The Fixline connects tenants and property managers through a structured triage system — from first report to final invoice.
Works With Your Property Management Stack
FixLine is built to sit alongside the platforms property managers already use — no rip-and-replace required.
Why FixLine vs. the Old Way
Most property managers still juggle maintenance requests over text threads, email chains, and sticky notes — with no audit trail and no visibility into what's been spent.
FixLine replaces that chaos with a structured triage flow: tenants submit, urgency is determined automatically, managers assign and track, and every invoice is on record.
How It Works
Three steps from broken faucet to closed ticket — no phone tag, no lost paperwork.
Tenant Submits a Request
Tenants pick a category and answer one follow-up question. Urgency is set automatically — High, Medium, or Low — before the ticket ever reaches the manager.
Manager Assigns a Vendor
The unassigned queue surfaces preferred vendors for each trade category. One click assigns the job and timestamps the handoff.
Track to Resolution
Status updates, invoice attachments, and full history are logged against the ticket. Spend tallies roll up automatically by vendor and by unit.
Ready to stop managing maintenance over text?
Get your whole property on one triage system — tenants submit, managers resolve, everything is on record.
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